Steps to Deposit Funds:
After following the steps above, a window will appear displaying the transaction status, trace ID, and amount. If the deposit was unsuccessful, the reason for the failure will be shown.
IMPORTANT NOTES
Supported cryptocurrencies: USDT, ETH, BTC, or USDC
Ensure that you are transacting with the correct crypto network to avoid loss of funds.
Each transaction has a unique wallet address. The wallet address used in a previous transaction will not be the same for future transactions.
You will receive an email once the funds are received.
You have 2 hours to complete the transaction before the session times out.
There may be fees associated with your transactions.
If funds aren't confirmed by the timeout or if insufficient coins are sent, you will receive an automated email to claim the funds within 8 hours. If you don’t receive the email, contact the payment service provider and share the following information:
The transaction ID
A payment address to send the funds to
The verification code
If you unintentionally send an insufficient amount, you can send the remainder, and the payment service provider will combine them. You can also send funds from multiple wallets/accounts.
After sending the payment, you can check the status on the Transaction Status page. The confirmation process usually takes 10-45 minutes but varies based on network congestion. The status page remains available for the next 30 days.
You may deposit funds using USDT, ETH, BTC, and USDC. Withdrawals are available through:
USDT: TRC20, ERC20, BEP20
ETH: Ethereum network
BTC: Bitcoin network
USDC: ERC20, Polygon
If you've encountered any issues while trying to deposit funds via USDT, ETH, BTC, or USDC, please don't hesitate to submit a ticket or send us an email at [email protected].