Why is the Trading Room platform being phased out?
We’re streamlining our services by retiring the VIP Trading Room platform, allowing us to focus on delivering more efficient alternatives that better support your trading journey.
What will replace the Trading Room platform?
The core functionality of trade signals will transition to a new solution to be announced soon. It will provide enhanced tools, including:
Telegram signals
Real-time economic calendars
Personalised market research
Dynamic email alerts
Customised trading insights
We aim to roll out the new features from September 2025.
When was the Trading Room platform deactivated?
The platform was entirely discontinued on August 11, 2025.
Will I be notified before it is removed?
Yes. If you’re currently using the VIP Trading Room, you should have received advance notice via email. A banner or pop-up reminder also appeared in the client portal approximately two weeks before the phase-out date.
What will happen to the Trading Room links in the client portal and on the website?
The Trading Room link remained visible with a notice until it was deactivated. After August 11, it will be removed from the navigation bar, and any saved URLs will redirect to this FAQ page.
Will indicators and trade signals still be accessible?
No. Once the platform is deactivated, all Trading Room indicators, trade signals, and related features will be unavailable. Trade signals will be back in a better form at a later stage, including delivery via Telegram.
Do I need to take any action?
No action is required; however, please keep in mind that the indicators and any other trading tools will no longer be available to you as of August 11.
Will trade signals gradually stop, or end all at once?
The current plan is for a hard cut-off on August 11, 2025. No trade signals or indicators will be sent after that date.
Where can I get support during the transition?
Contact customer support directly for further assistance via live chat in your Client Portal.