Skip to main content

How do I internally transfer money between trading accounts?

Initiating internal fund transfers for both same and cross-currency is available on the Client Portal.

Melcon Usi avatar
Written by Melcon Usi
Updated this week

Internal Transfer Steps

  1. Log in to your Client Portal.

  2. Under the "Transactions" tab, click on the Internal transfer button:

  3. Click on the “Select the source account” dropdown

  4. Select the source account


    ​

  5. Enter the amount that you wish to transfer:

  6. Select the destination account:

  7. For cross-currency transfers, a quote (real-time market exchange rate) will be generated as a reference for the transfer. Note that a new quote will be generated every 1 minute to keep up with the real-time market exchange rate:

  8. After reviewing the trading account source and destination, amount, and currencies, simply click the "Transfer now" button for the transfer to be submitted:

  9. A pop-up message will show up on the screen. "Transfer submitted" means that the internal transfer will be processed within 5 minutes:

Important things to note:

  • If the source account has open trades during internal transfer, the free margin must equal at least 150%.
    ​

  • If you experience any error upon initiating an internal fund transfer, submit a support ticket.

Did this answer your question?